Frequently Asked Questions

We are an interior fit-out company that provides full kitchen, bathroom, and boiler installations. We can also maintain your installations with our aftercare services.

We cover the following areas:

• Gateshead
• Chester-le-Street
• Sunderland
• Washington

Our installers are fully licensed and qualified to install kitchens, bathrooms and boilers.

We are Gas Safe registered and trained by leading boiler manufacturers such as Ideal, Baxi, and Worcester, ensuring safe, expert handling of all heating systems.

We are also NAPIT-registered electricians and fully vetted by the BIFIS.

As part of our dry-fit service, we can install materials, appliances, and products you’ve already purchased.

For a complete installation experience, we also offer a full supply and fit service through our approved trade partners.

Our team will provide professional guidance for kitchens, bathrooms, and boiler installations, helping you make informed choices.

Advice is tailored to your home and budget. For more in-depth planning, our trusted design partners can visit your home for detailed consultations.

Yes, as part of our full supply and fit service delivered through our approved trade partners.

Our fully qualified in-house team can handle all plumbing and electrical work, ensuring every connection is safe, compliant, and completed to the highest standard.

This will be discussed during your initial consultation.

We provide a clear, detailed quote before any work begins.

All costs are outlined upfront, so expect no hidden fees or surprises.

We work with trusted brands and high-quality materials to ensure every installation meets our high standards.

For kitchens and bathrooms, we fit products from leading UK suppliers chosen by you, with specialist worktops installed for a perfect finish.

For boilers, we partner with reputable manufacturers like Ideal, Baxi, and Worcester for reliable, efficient, and long-lasting performance.

We’ll take care of removing and responsibly disposing of your old kitchen, bathroom, or boiler before fitting the new one.

Our team manages the process efficiently and with minimal disruption.

We provide free initial consultations, but detailed quotes or site visits are arranged once we’ve confirmed your project fits our services and area coverage.

To give you an accurate quote, we’ll need basic measurements, your location, and an idea of your preferred materials or design style.

Our schedule can vary depending on demand. We’ll always give you an estimated start date during your consultation so you can plan ahead.

Clear the area where work will take place, removing any personal items, furniture, or decorations to give our team safe and easy access.

If possible, ensure nearby spaces are free from clutter and that pets are kept away from the work area.

We can provide ongoing support after installation, including follow-up adjustments and guidance.

We handle all work in-house, never using subcontractors, so you can count on consistent quality, clear communication, and reliable timeframes.

Our focus on kitchens, bathrooms, and boilers means we bring specialist expertise to every installation, backed by transparent quotes, honest advice, and a commitment to delivering results we’d be proud to have in our own homes.